Reference

What You Agree to When You Use 3xvdeo

These terms set out the rules that apply to your account, your deposits via bKash, Nagad or Rocket, and your access to the lobby. Access depends on your local law and eligible regions — read these terms before you open an account.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated without noticeApplies to all devices
3xvdeo What You Agree to When You Use 3xvdeo
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your wallet transactions are handled through the steps below. We keep these practices consistent across all supported regions.

Data Handling We collect only the account data needed to verify your identity and process wallet transactions via bKash, Nagad or Rocket. We do not sell your data to third parties.
Account Access Login is protected by OTP verification sent to your registered mobile number. If you lose access, our support team walks you through the account recovery steps.
Transaction Records Every deposit and withdrawal through your account wallet is logged. You can request a transaction record by contacting support with your registered wallet number.
Terms Requests To request a change to your account details or ask about data we hold, contact support via live chat or email. We process verified requests within a reasonable period.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. We aim to respond to account and policy questions within one business day.

Live Chat Open the chat window from your account dashboard to reach us directly about a terms or wallet query on any device.
Email Support Send your terms question or account concern to our support address — include your registered bKash or Nagad number for faster handling.
Help Centre Our help centre covers common terms questions including wallet verification steps, account suspension reasons and eligibility conditions.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility and wallet rules on 3xvdeo.

These terms apply to anyone who opens an account on 3xvdeo. Access depends on your local law and eligible region — it is your responsibility to check whether use is permitted where you are.

Yes. We may update these terms at any time. The current version is always on this page. Continuing to use your account after a change means you accept the updated terms.

We may suspend or close accounts that breach these terms. If your account is suspended, contact support via live chat or email with your registered bKash, Nagad or Rocket number to query the reason.

Deposits via bKash, Nagad or Rocket are governed by both these terms and the rules of those payment providers. Funds are credited once the transaction confirms on the payment rail.

Contact our support team via live chat or email. Include your registered wallet number and we will process your request. Verified requests are handled within a reasonable timeframe.

Availability and enforceability depend on your local law and eligible region. We do not make specific legal jurisdiction claims — check what applies in your location before using the platform.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.